Privacy Policy
This policy explains what information PondStat collects, how we use and protect it, and the choices available to you.
It applies to the PondStat website, customer accounts, pond management application, purchases and related services operated by Elegant Outdoor Solutions LLC dba PondStat.
Your pond information deserves clear treatment.
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Pond and fish data is used to provide your PondStat services.
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Operational pond data is not currently shared with outside researchers.
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De-identified or aggregated data may be used internally to improve PondStat.
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You may contact us to access, correct or request deletion of your information.
Clear information about how your data is handled.
The summaries below provide a quick explanation of PondStat’s privacy practices. Please read the complete policy sections for additional details.
Information You Provide
We collect information needed to create your account, process purchases, provide support and operate the pond-management application.
Your Pond Data
Fish, weather, water-quality and related pond information is processed to provide calculations, tables, graphs and historical tracking.
How Information Is Used
Information is used to provide and secure PondStat, support customers, process transactions, communicate with users and improve the platform.
Your Choices and Rights
You may request access, correction or deletion of your information. Promotional emails will include an unsubscribe option.
Scope and Application
This Privacy Policy describes how Elegant Outdoor Solutions LLC, doing business as PondStat (“PondStat,” “we,” “us” or “our”), collects, uses, retains and discloses information in connection with the PondStat website, customer accounts, pond-management application, online store, communications and related services (collectively, the “Services”).
This policy applies when you visit pondstat.com, create or use a PondStat account, purchase a membership, enter pond or fishery information, contact us, subscribe to marketing communications or otherwise interact with the Services.
This policy does not govern third-party websites, applications or services that may be linked from PondStat. Those third parties maintain their own privacy practices and policies.
By using the Services, you acknowledge the data practices described in this Privacy Policy. Where consent is required by law, PondStat will request it separately.
Information We Collect
The information PondStat collects depends on how you interact with the Services. We may collect the following categories of information.
Account and contact information
When you create an account, purchase a membership or contact PondStat, we may collect your name, email address, telephone number, mailing or billing address, company name, account credentials and other contact information you choose to provide.
Purchase and transaction information
When you make a purchase, we collect transaction details such as the product or membership purchased, transaction date, amount, billing status and related order information.
Payment-card and financial-account information is processed by our payment service providers. PondStat does not receive or store your complete payment-card number or card security code.
Pond, fishery and operational information
When you use the PondStat application, you may provide information about your pond and fishing activity, including:
- Pond name and general location information
- Fish species, length, weight and catch information
- Tagged-fish identifiers and recapture information
- Fishing date, time and effort information
- Weather observations
- Water temperature and water-quality information
- Notes and other information you choose to record
PondStat also generates calculated information, tables, graphs, reports and other outputs based on the data you enter.
Communications and support information
If you contact us, we may collect your contact details, the content of your message, attachments, support history and any other information you choose to provide.
Device, usage and log information
When you use the Services, PondStat and its service providers may automatically collect information such as your IP address, browser type, device type, operating system, referring and exit pages, pages viewed, dates and times of access, approximate location derived from an IP address and interactions with the Services.
Cookies and similar technologies
We may collect information through cookies, pixels, analytics tools, local storage and similar technologies. Additional information appears in the Cookies and Analytics section below.
Marketing preferences
We may maintain information about whether you subscribed to, opened or interacted with PondStat marketing emails, as well as your communication and unsubscribe preferences.
Please avoid entering sensitive personal information that PondStat does not request or need to provide the Services.
How We Use Information
PondStat may use the information described above for the following purposes:
Create, maintain and administer customer accounts.
Store and organize pond, fishery and environmental data.
Perform calculations and generate tables, graphs and reports.
Respond to questions and provide customer and technical support.
Send account, purchase, service, security and administrative communications.
Understand usage and improve the performance, usability and functionality of PondStat.
Protect accounts, prevent fraud and maintain the security and integrity of the Services.
Comply with legal, accounting, tax and regulatory requirements.
News, updates and promotional emails
With your consent where required, PondStat may send newsletters, product announcements, educational information and promotional messages. You may unsubscribe from promotional emails using the link included in those messages. You may continue to receive necessary account, purchase, security and service communications.
Pond and Operational Data
PondStat processes the fishery, environmental and operational information you enter to provide the platform’s core functions. This includes storing your pond history, applying fisheries calculations and generating tables, graphs and reports.
Fish measurements, catch information, environmental observations and related pond records.
Information is stored, organized and used to perform requested calculations.
Calculated values, organized tables, graphs, reports and historical trends.
Internal de-identified and aggregated use
PondStat may remove or separate identifying information from pond and operational data and use the resulting de-identified or aggregated information internally to:
- Evaluate and improve platform performance
- Test and refine features and calculations
- Understand general usage and data-quality patterns
- Develop new tools and reporting capabilities
- Maintain and improve the reliability of the Services
PondStat will not attempt to re-identify information that has been maintained as de-identified, except when reasonably necessary to test the de-identification process or as permitted by law.
No current external research sharing
PondStat does not currently disclose customers’ operational pond, fishery, weather or water-quality data to outside researchers, academic institutions, universities, industry groups or benchmarking organizations for independent research.
If PondStat’s external research-sharing practices change in the future, this policy will be updated before such a program is implemented. Additional notice or consent will be provided where required by law.
Account deletion
When a verified user requests deletion of an account, PondStat will delete or de-identify the personal information and associated pond data connected to that account, subject to limited retention for legal, accounting, tax, fraud-prevention, dispute-resolution, backup or security purposes.
Information retained for one of these limited purposes will not be used for unrelated purposes and will be removed when the applicable retention requirement ends.
Cookies, Analytics and Tracking
PondStat and its service providers may use cookies, pixels, local storage, software development tools and similar technologies to operate the Services, remember preferences, understand usage, measure performance and support marketing.
Necessary cookies
These technologies support functions such as account authentication, shopping-cart activity, transaction processing, security, fraud prevention, session management and user preferences.
Google Analytics and related Google tools
Google analytics services may collect information about visits, pages viewed, referrals, device characteristics and interactions to help us understand and improve the Services.
Google Privacy PolicyMicrosoft Clarity
Microsoft Clarity may help PondStat understand how visitors interact with website pages through usage metrics, interaction data and similar website-experience information.
Microsoft Privacy StatementAdvertising and conversion measurement
PondStat may use advertising pixels or measurement tools, including Snapchat-related technology, to measure campaigns, understand whether advertisements lead to visits or purchases and improve marketing effectiveness.
Snap Privacy PolicyYou may control many cookies through your browser settings, device settings and the controls offered by third-party providers. Blocking certain essential technologies may prevent portions of PondStat from functioning correctly.
Service Providers and Information Sharing
PondStat may disclose information to vendors and service providers that perform services on our behalf. These providers may access information only as reasonably necessary to perform their services and are subject to their contractual and legal obligations.
Website, application, database, backup and cloud services.
Payment and transaction services such as Stripe or WooPayments, depending on the transaction.
WordPress, WooCommerce and providers supporting account or purchase functionality.
Providers that measure usage, diagnose problems and improve website or application performance.
Providers used to send account, service, support and marketing communications.
Providers that help protect accounts, transactions, systems and users.
Other circumstances in which information may be disclosed
PondStat may also disclose information:
- When required by law, regulation, subpoena, court order or other valid legal process
- To protect the rights, property, security or safety of PondStat, our customers, users or others
- To investigate fraud, security incidents, misuse or violations of our agreements
- In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets or similar business transaction
- At your direction or with your consent
PondStat does not currently share customers’ operational pond data with outside researchers or industry organizations. Disclosures to technical service providers are limited to what is reasonably necessary to operate, secure and support the Services.
Data Retention and Security
How long information is retained
PondStat retains information for as long as reasonably necessary to provide the Services, maintain your account, fulfill the purposes described in this policy and meet our legal and business obligations.
The retention period for particular information may depend on factors such as:
- How long your PondStat account remains active
- Whether the information is needed to provide a requested service or maintain pond history
- Legal, tax, accounting and financial-record requirements
- Fraud-prevention, security and abuse-monitoring needs
- The need to resolve disputes or enforce agreements
- Technical backup and disaster-recovery processes
Account-deletion requests
A verified user may request deletion of a PondStat account by contacting [email protected]. When an account-deletion request is approved, PondStat will delete or de-identify personal information and associated pond data connected to that account.
PondStat may retain limited information when reasonably necessary to comply with law, maintain transaction and tax records, prevent fraud, protect security, resolve disputes or establish and defend legal claims.
Information may also remain temporarily in restricted backup systems until the applicable backup cycle is completed. Backup information will not be restored for ordinary business use unless needed for disaster recovery or system integrity.
Security safeguards
PondStat uses reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration and disclosure.
Account and access controls
Security monitoring and protection
Controlled data storage and backups
Limited service-provider access
No internet transmission, application or data-storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials and notifying PondStat of suspected unauthorized access.
Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have some or all of the following rights concerning your personal information.
Access
Request confirmation of whether PondStat processes your personal information and request access to that information.
Correction
Request correction of personal information you believe is inaccurate or incomplete.
Deletion
Request deletion of personal information and associated pond data, subject to applicable legal exceptions.
Data portability
Request a copy of certain personal information in a portable format where required by law.
Restriction or objection
Request limits on certain processing or object to processing where applicable.
Withdraw consent
Withdraw previously provided consent where consent is the legal basis for processing.
Marketing preferences
Unsubscribe from promotional email using the link in the message or by contacting PondStat.
Appeal or complain
Appeal a decision or contact an appropriate privacy regulator where provided by applicable law.
Email PondStat’s privacy contact
Please describe your request and provide enough information for PondStat to identify the relevant account. We may ask for additional information to verify your identity and protect your account.
Verification
PondStat may verify your identity by matching information in the request with account records or by requesting additional information. We will use verification information only to process and protect the request.
Authorized agents
Where permitted by law, you may use an authorized agent to submit a request. PondStat may require evidence of the agent’s authority and may verify your identity directly.
Response timing and exceptions
PondStat will respond within the period required by applicable law. A request may be limited or denied when an exception applies, the request cannot be verified or fulfilling it would conflict with legal obligations.
No discrimination
PondStat will not unlawfully discriminate against you for exercising an applicable privacy right.
Unsubscribing from promotional email does not stop essential communications concerning your account, purchases, membership, security, support or changes to the Services.
Children’s Privacy and Policy Changes
Children’s privacy
The Services are not directed to children under 13, and PondStat does not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to PondStat, contact [email protected]. We will review the request and take appropriate steps to delete the information.
Changes to this policy
PondStat may update this Privacy Policy to reflect changes to the Services, data practices, technology, service providers or legal requirements.
When the policy is updated, PondStat will revise the effective date displayed at the top of the page. If a change is material, additional notice will be provided when required by law.
Contact PondStat about your privacy.
Contact PondStat if you have questions about this policy, want more information about our privacy practices or wish to submit a privacy-related request.
Email PondStat
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Your name and the email address associated with your PondStat account.
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The type of request, such as access, correction, deletion or a question about this policy.
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Enough detail for us to locate the relevant information and understand your request.
PondStat may request additional information to verify your identity and protect your account before fulfilling a privacy request.
August 26, 2026
This Privacy Policy replaces earlier versions posted on the PondStat website.
Your pond is telling a story. Start tracking it.
Turn every catch into useful fishery information. PondStat handles the calculations and organizes the results so you can follow your pond’s progress with greater clarity and confidence.
One Pond
per year for one pond